At GoTextify, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
We collect information that you provide directly to us when you:
• Create an account
• Upload files for conversion
• Contact our support team
This may include:
• Email address
• Name (from Google OAuth)
• Profile picture (from Google OAuth)
• Files you upload for conversion
• Usage data and analytics
How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our services
• Process your document conversion requests
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Detect and prevent fraud and abuse
Data Storage and Security
• Your data is stored securely using Supabase infrastructure
• We use industry-standard encryption for data transmission (HTTPS)
• Uploaded files are stored temporarily during processing
• You can delete your files and data at any time
• We implement appropriate technical and organizational measures to protect your data
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
• With your consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist in our operations (e.g., Supabase, Google Cloud)
Third-Party Services
Our service uses the following third-party services:
• Google OAuth for authentication
• Supabase for data storage and authentication
• Vercel for hosting and analytics
• AI service providers for document processing
These services have their own privacy policies governing the use of your information.
Cookies and Tracking
We use cookies and similar tracking technologies to:
• Maintain your login session
• Remember your preferences
• Analyze site traffic and usage
• Improve our services
You can control cookies through your browser settings.
Your Rights
You have the right to:
• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Object to data processing
• Withdraw consent at any time
To exercise these rights, please contact us at privacy@gotextify.com
Data Retention
• Account data is retained until you delete your account
• Uploaded files are stored for 30 days after processing
• Conversion results are available for 90 days
• Log data is retained for 12 months for security purposes
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
• Email: privacy@gotextify.com
• Website: https://gotextify.com